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РусскийCommon business issues
Q: How do I set up a trading account?
A: Creating an account is easy and fast. Click on Create Live
Account, fill out the form and you will receive the login information in
your email inbox immediately after completion.
Q: Do you offer managed accounts? If so, what is the minimum
deposit and fees?
A: We do not offer managed accounts at the moment, we are working
on developing this service. But we have a multi-account management system,
so if you are a veteran trader or have your own money manager, we will give
you the best possible service.
Q: Can I change the base currency of my account?
A: Sorry, no, all our bids are settled in USD transactions.
Q: Are my funds safe?
A: We rigorously comply with international financial market regulatory standards to secure your funds. Our operations are regulated under key global financial authorities, ensuring strict adherence to financial safety norms. Funds are segregated and stored in separate client accounts, inaccessible for use in settling any company debts or expenses. Additionally, we are part of an Investment Compensation Fund (ICF), which guarantees compensation to all clients in the unlikely event of company insolvency or failure to meet obligations. Compensation is determined based on the general declaration level of the clients.
Q: When can I trade?
A: As soon as the account is funded, it is ready for trading. Log
in to Service & Support, click on Deposit in the main menu, select your
preferred deposit method, follow the instructions provided, and confirm your
payment.
Q: What is the spread you offer?
A: We offer floating spreads as low as one point. No double
quotes: clients enjoy the most direct market prices. You can learn more
about spreads here. (Hyperlink - Price Advantage)
Q: What is the leverage you offer?
A: We offer leverage of 1:100 - 1:500
Q: What is Margin/ Margin Ratio/ Available Margin?
A: Margin can be considered as the actual deposit required to
maintain an open position. : Contract size/leverage. For example, if you
trade a standard lot of EUR/USD (let's assume its exchange rate is 1.4300)
and the base currency of your account is USD and your leverage is 1:500, the
margin is: 100,000/500 = $200 EUR and the current exchange rate is 1.4300,
then the conversion to USD will appear in your account as $286 USD. The
Margin Ratio is a formula of Equity / Margin X 100%. If you have a standard
account and the margin ratio drops to 50%, your position will be closed
automatically.
Q: How is the margin calculated?
A: Forex margin is calculated as follows: Margin = [number of
lots * (contract size / leverage)] * opening price, in a standard account
the contract size is 100 000 units for all Forex currencies. For example, if
the base currency of your trading account is USD, the leverage is 1:500 and
you trade 1 lot of European and American pairs at 1.40000, the margin is
calculated as follows: (1 * 100 000/500) * opening price = 200 EUR * 1.40000
= 280 USD EUR is the main currency in European and American currency pairs,
and since your account is in USD, the system will automatically convert 200
EUR into 280 USD. You will have a margin of 280 USD in your account.
